We’re committed to continuously improving your delivery experience. That’s why we introduced updates to the Amazon Flex app designed to make your blocks more efficient.
To help Amazon Flex delivery partners navigate the package drop-off process with ease and ensure you can get deliveries to customers, we provide several useful features in the Amazon Flex app. These features enable you to alert customers prior to your arrival, have the information needed to make the delivery, and get live assistance from our dedicated Driver Support team if required. location.
As an Amazon Flex delivery partner, it’s important that you have fast access to the information you need to make deliveries. To help ensure you get quick and accurate assistance in a convenient way, we have expanded the popular Driver Support option of live in-app chat.