Blog
20/04/26
As an Amazon Flex delivery partner, it’s important that you have fast access to the information you need to make deliveries. To help ensure you get quick and accurate assistance in a convenient way, we have expanded the popular Driver Support option of live in-app chat. We are excited to share that this feature is now available to help you with all Amazon Flex support topics, whether you need help with a delivery or have a question while at home.
06/04/26
Amazon Flex maps and navigation are developed specifically for the needs of delivery partners, and include guided navigation, real-time traffic and road closures, safety cues, parking suggestions, offline maps, and more. Here are some of the key navigation features that can help you travel while delivering packages to customers.
23/03/26
We care deeply about giving you the best possible experience when you are on the road delivering with Amazon Flex. We also know that you want to make the most of your time. A big part of both of these is ensuring that you are able to deliver packages assigned to you safely and within your scheduled block.
10/03/26
We know that having quick access to the right information makes all the difference in delivering a great experience for Amazon Flex delivery partners. That is why we have updated the Amazon Flex app's support page.
23/02/26
As an Amazon Flex delivery partner, you have the freedom to adjust your schedule to suit your life. We understand that your time is valuable, which is why you have the flexibility to deliver with Amazon Flex only when you choose to, and feel confident that your time is well spent.
09/02/26
At Amazon Flex, we are committed to helping you make the most of your time on the road. We know that locating packages at multi-location stops, like apartment complexes and office buildings, can be challenging.
26/01/26
Amazon Flex is designed to help you find and complete delivery blocks as a way to earn extra money on your schedule. We recognise that this gets harder when bots and automated tools are used to grab Amazon Flex blocks.
13/01/26
Amazon Flex puts delivery partners in the driver’s seat to deliver packages in the way that works best for you. One way we help do this is by allowing you to adjust how deliveries are grouped within your route in the Amazon Flex app.
18/12/25
Our deep commitment to safety guides our approach to everything at Amazon Flex. As an Amazon Flex delivery partner, it is important to take extra precautions to keep yourself and your vehicle safe during the cold weather months. Here are some tips and recommendations to help you deliver safely in winter weather.
03/12/25
At Amazon Flex, we are always looking for ways to make your experience delivering packages to Amazon customers easier. That's why we launched a feature that allows you to resend one-time passwords to customers directly from the Amazon Flex app. This enhancement is designed to help you complete one-time password deliveries on the first attempt.
18/11/25
With fewer daylight hours during winter, it is important to stay safe when delivering in the dark. Here are some tips and recommendations to help you deliver safely during dusk, night-time, and early morning hours.
04/11/25
To help delivery partners navigate the Amazon Flex package pickup process with ease, we provide resources to help guide you through the steps. This includes checking in, receiving a delivery route of the stops you will make, scanning the packages you will deliver, and loading them into your vehicle.
16/10/25
As an Amazon Flex delivery partner, you can make the most of your earnings by taking advantage of Onsi, our deals anAt Amazon Flex, we are always working to help you and the communities you serve stay safe.
02/10/25
As an Amazon Flex delivery partner, you can make the most of your earnings by taking advantage of Onsi, our deals and discounts partner, to help with expenses such as fuel, vehicle maintenance, and daily essentials.
18/09/25
Our deep commitment to safety guides our approach to everything at Amazon Flex. As a delivery partner, you may see dogs when you are delivering, so we provide resources that can help you stay safe in these situations. .
10/09/25
Whether you are saving up for something big or just want to make some extra money on the side, Amazon Flex gives you earnings you can count on.
28/08/25
As an Amazon Flex delivery partner, there may be times when you are unable to complete a scheduled delivery block. The substitution feature in the Amazon Flex app gives you the option to substitute a block to someone you trust
26/08/25
At Amazon Flex, your safety and well-being are always our top priority. As temperatures rise, we are sharing helpful reminders of safety features and recommendations to help you stay safe, comfortable, and confident whilst delivering in hot weather.
31/07/25
The Amazon Community Delivery programme pays Amazon Flex delivery partners like you to create a positive impact in your community.
Onboarding questions?
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